"May you live in interesting times" is considered to be an old Chinese curse. After all, "interesting," according to the American Heritage Dictionary, means "arousing or holding the attention; absorbing." Nothing in there says that "interesting" translates to "positive." Think of the last car accident you saw; most people slowed down and looked because it was interesting

Right now, we live in interesting marketing times. With the advent of social media, marketing seems to get squeezed down to 140-character Tweets and short Facebook updates. But B2B marketers know better. We know that B2B marketing can only use a little bit of this strategy, because our products are complex and require more explanation than a Tweet allows. Content marketing has surfaced as the answer to this conundrum: case studies, white papers, and blog entries are all ways that B2B marketers can cut through the clutter of short information bursts and provide a substantial amount of information to prospects and customers.

The key, then, is to leverage content to appeal to our prospects. We need to do the research on them, find out what their pain points are, and how we can solve them with our products and services. We need to look closely at their organizations to find out what is already working as well as what isn't working at all, and then we need to communicate our solutions clearly.

These are definitely interesting times for B2B marketers as we further split from B2C marketing tactics to appeal to our customers, some of whom still see Tweets and Facebook pages as frivolous and expect more from us. We'll rise to that challenge and provide content that answers their questions.
 


Comments

01/17/2012 8:41am

Yes, Twitter is *interesting* for me as a software developer. The opinions of programmers I know and respect, expressed in 140-char soundbytes, can be extremely useful for decision-making in this era of Too Much Information. On the other hand, if someone tweets a few links that turn out to be glitzy marketing websites, I unfollow that person.

Say you're selling a (yet another) new mobile web framework (a real example of something I might pay for). 140 characters isn't enough, but 5-page whitepaper and 10-minute videos are too much. Do a blog post. In a few paragraphs, you need to explain what you're selling, without rambling or digressing. Then I want to see it for myself. And if your initial pitch was exaggerated or misleading, I'm gone. You've gotta be honest, informative, and concise.

To be concise, you've gotta use the right jargon, in the right context, to hold my attention and show that you know what you're talking about and aren't just dropping buzzwords. So yeah, you need to be a good technical/marketing writer, or hire one. Either way it'll cost you a good chunk of time/money.

Oh yeah, you still need a 120-char twit-pitch to get my attention in the first place. (120, not 140 - gotta leave room for retweets). One last piece of advice: omit the hyperlink. It looks spammy. If I'm interested, I'll Google you... and I'll read other other people are saying before I read your marketing pitch!

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